Asian Insurance: Profits Plunge as Digital Innovation Surges

The second week of February 2026 has proven to be a period of stark contrasts for the Asian insurance sector. While established markets like Taiwan grapple with significant earnings volatility, the broader region is witnessing a flurry of activity in cyber-protection, biometric integration, and strategic leadership reshuffles.

Taiwan’s Earnings Volatility

Data released by the Insurance Bureau reveals a challenging landscape for Taiwanese insurers. Total pre-tax profits for the sector plummeted by 43.3% year-on-year as of December 2025, settling at $6.2 billion (NT$193.7 billion). This decline was dictated almost entirely by the life insurance segment, which saw earnings halved. Conversely, the non-life sector demonstrated remarkable resilience, posting a substantial gain.

SegmentPre-tax Profit (USD)Year-on-Year Change
Life Insurance$5.0 billion-50.3%
Non-Life Insurance$1.2 billion+41.5%
Total Sector$6.2 billion-43.3%

Digital Frontiers and AI Integration

In a move to streamline the often-cumbersome process of commercial underwriting, Zurich Financial Services Australia has partnered with Cowbell to launch “PrimeOne.” This AI-driven cyber insurance product is designed for businesses with an annual turnover of up to $100 million. Remarkably, the platform leverages artificial intelligence to underwrite and bind applications in under five minutes, marking a significant leap in operational efficiency for the Australian brokerage market.

Simultaneously, in Hong Kong, Bupa has teamed up with Tencent to introduce the city’s first palm-verification check-in service for the healthcare market. Known as “Express Check-In,” this contactless biometric solution has been rolled out across 20 designated clinics, signalling a shift towards a “frictionless” patient experience.

Micro-Insurance and Fraud Protection

The rise in digital scams has prompted Zurich General Insurance Malaysia and ShopeePay to launch “Zurich Wallet Protection.” Positioned as an accessible entry-point for the mass market, the product is priced from a modest $0.35 (RM1.40) per month. Crucially, the policy extends beyond ShopeePay, covering a user’s wider ecosystem of bank accounts and e-wallets—a vital development as financial fraud becomes increasingly sophisticated.

Regional Leadership and Regulatory Oversight

The week also saw significant movement in the C-suite, with Markel Insurance appointing John Bang as its inaugural Head of Korea and Japan. Based in the region, Bang is tasked with fortifying Markel’s wholesale business and expanding its footprint in these two critical North Asian markets.

Meanwhile, in Singapore, the Monetary Authority of Singapore (MAS) addressed parliamentary concerns regarding health insurance disputes. Minister of State Alvin Tan noted a low resolution rate in favour of policyholders over the last three years, suggesting that regulatory scrutiny over claim transparency is likely to remain high in the coming months.

Finally, AIA Hong Kong & Macau has doubled down on the high-net-worth segment by launching “Family Health MedTeam.” This service provides 24/7 medical coordination for affluent families, specifically targeting those requiring access to Grade 3A hospitals within Mainland China.

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