DUBAI, 12 March 2026 — Global banking giant Citibank has announced the temporary closure of the majority of its branches and financial centres across the United Arab Emirates from 12 to 14 March, citing precautionary measures in response to escalating regional tensions and security concerns. The move forms part of a broader risk‑mitigation strategy employed by multinational financial institutions operating in the Gulf.
During this period, only the Mall of the Emirates branch in central Dubai will remain operational. All other outlets are scheduled to resume normal operations on 16 March 2026.
The closures coincide with an intensification of conflict in the Middle East involving the United States, Israel, and Iran, which has sparked fears of attacks targeting economic and financial infrastructure. Iran’s military has reportedly warned that it may strike banking and other economic interests linked to the U.S. and Israel in the region. These threats have already prompted evacuations of personnel and remote working directives at several major international companies.
In line with these precautionary measures, Citibank has evacuated staff from its offices in the Dubai International Financial Centre (DIFC) and the Oud Metha district. Employees have been directed to work remotely to ensure both personal safety and continuity of operations.
Citibank’s customer services have also been affected. Phone banking facilities are operating at reduced capacity, cheque processing has been delayed, and clients are being strongly encouraged to utilise online and mobile banking platforms for routine transactions.
The bank’s actions mirror similar measures across the region. Standard Chartered has implemented work‑from‑home policies for its Gulf staff, while HSBC has temporarily shuttered its branches in Qatar due to safety concerns. Analysts warn that such precautionary steps, if prolonged, could undermine investor confidence in the Gulf as a stable financial hub, with potential implications for capital inflows, business continuity, and broader economic activity.
Citibank UAE Branch Status (12–14 March 2026)
| Branch / Centre | Status |
|---|---|
| Mall of the Emirates, Dubai | Open |
| Al Wasl, Dubai | Temporarily Closed |
| Abu Dhabi | Temporarily Closed |
| Jumeirah Financial Centre, Dubai | Temporarily Closed |
| Additional Citibank centres across UAE | Temporarily Closed |
Citibank has reassured clients that the situation is being closely monitored and that updates will be provided should conditions change. The bank emphasises its continued commitment to safety and uninterrupted banking services throughout the UAE.