In a swift demonstration of corporate accountability, Desh General Insurance Company Limited has successfully settled two substantial marine cargo insurance claims for the industrial conglomerate Max Group. The payouts, totalling Tk1.63 million, follow a detrimental fire incident at the Hazrat Shahjalal International Airport (HSIA) cargo village late last year.
The Incident and Settlement
The claims originated from a fire that erupted on 18 October 2025, which ravaged several consignments stationed at the airport’s primary logistics hub. Max Group, having insured their transit goods with Desh General, suffered significant losses to their cargo.
Upon receipt of the formal claims and the subsequent survey reports, Desh General Insurance initiated an expedited settlement process. The company emphasised that its “customer-first” philosophy drove the speed of the transaction, aiming to mitigate the operational downtime for the policyholder. On 1 February 2026, the Chief Executive Officer of Desh General Insurance, Md Hamidi Khan, officially presented the settlement cheques to Md Mahmud Hossain, Deputy General Manager (Corporate Finance) of Max Group.
Claim Breakdown and Annual Performance
The settlement for Max Group is part of a broader trend of robust claim resolutions by the insurer. Throughout the 2025 calendar year, Desh General Insurance has been active across multiple non-life segments, including fire, motor, and marine insurance.
| Description | Amount (BDT) |
| Max Group Claim 1 (Marine Cargo) | 626,076 |
| Max Group Claim 2 (Marine Cargo) | 1,008,200 |
| Total Max Group Settlement | 1,634,276 |
| Total Claims Paid (Jan–Dec 2025) | ~18,160,000 |
A Commitment to Industry Integrity
The handover ceremony was attended by senior executives from both organisations, including Md Shahidul Islam Khan (CFO, Max Group) and Md Ziaul Haque (Divisional Head of Claims, Desh General Insurance). The presence of high-level technical and financial officials underscores the transparency required in modern insurance settlements.
Addressing the assembly, CEO Md Hamidi Khan remarked:
“Our primary commitment is to settle clients’ claims swiftly and fairly. By operating with the highest levels of integrity, we aim to bolster public confidence in the Bangladeshi insurance sector, ensuring it remains a pillar of sustainable economic growth.”
The timely resolution of such claims is seen by industry analysts as a vital step in rehabilitating the reputation of the local insurance market, which has historically faced criticism regarding payout delays. Desh General’s proactive approach sets a professional benchmark for the non-life insurance segment in Bangladesh.