The government has officially launched a dedicated hotline to counter the spread of rumours, misinformation, and disinformation across national, personal, and institutional levels. The initiative aims to provide citizens with a direct channel to report false or misleading information, thereby safeguarding the public discourse and digital information environment.
The announcement was made on Monday via the official Facebook page of the Office of the Chief Adviser. Citizens can now easily report any instance of rumours or false information through the hotline, ensuring that complaints reach the relevant government authorities swiftly. In addition to the hotline, a dedicated email address has been established to allow written submissions, including supporting evidence where available.
Details of the hotline and email service are as follows:
| Communication Channel | Details |
|---|---|
| Hotline Number | 01308332592 |
| Email Address | notify@ncsa.gov.bd |
| Complaints Accepted | Rumours, Misinformation, Disinformation |
| Target Group | National, Personal, Institutional |
| Responsible Authority | National Cyber Security Authority (NCSA) |
Government officials emphasised that the launch of this service coincides with the formation of the Central Cyber Crime Prevention Committee ahead of the forthcoming national parliamentary elections. The committee will monitor digital platforms for circulating false information and rumours, and take prompt action where necessary.
Experts note that the spread of misinformation on social media and other online platforms often intensifies political tensions during election periods. The newly launched hotline and email service are designed to provide citizens with a rapid response mechanism, helping maintain trust in the electoral process and prevent the dissemination of misleading information.
By integrating the committee’s oversight with the hotline’s reporting functionality, the government aims to ensure a safe and reliable digital environment. Citizens are encouraged to actively report suspicious content, making it easier to identify and address false narratives before they escalate.
This initiative represents a significant step in the government’s broader digital security policy. It seeks to enhance media literacy, promote responsible online behaviour, and empower citizens to play an active role in maintaining the integrity of information. Observers believe that such measures are crucial for fostering informed public engagement and strengthening democratic processes in an increasingly digital society.