Ghazipur’s Nird Resort and Restaurant recently hosted the 2026 Branch Managers’ Conference of Islami Commercial Insurance PLC, marking a significant milestone in the company’s operational and strategic calendar. The event, chaired by Chief Executive Officer Kazi Mokarram Dastgir, brought together branch managers from across the country along with senior executives of the company, fostering an environment of collaboration, knowledge sharing, and strategic planning.
The conference’s chief guest, Board Chairperson Shahida Anwar, addressed the attendees, providing crucial guidance on business development and operational priorities. Also present were Board Directors Nusrat Jahan Tania and Md. Ashik Hossain, Chief Adviser Alhaj Md. Anwar Hossain, and other senior officials from the Head Office. Their collective presence underscored the importance of the conference in shaping the company’s trajectory for 2026.
During the session, the company’s business performance and operational initiatives for the fiscal year 2025 were reviewed in detail. Expert presentations highlighted key performance indicators, including growth rates, underwriting success, risk management strategies, and customer service enhancement initiatives. Based on these insights, a comprehensive strategic action plan for 2026 has been formulated, emphasising market expansion, operational efficiency, and sustainable business growth.
In her address, Shahida Anwar stressed the importance of customer engagement and satisfaction, noting that superior customer service and proactive communication are essential for sustaining competitiveness in the insurance sector. She also instructed Development Officers to maintain diligence in premium collection while upholding the highest standards of client service.
CEO Kazi Mokarram Dastgir provided guidance on insurance risk management, policy optimisation, and strategic planning. He encouraged participants to adopt innovative perspectives and remain alert to changing market conditions, reinforcing the company’s commitment to forward-looking leadership.
The conference concluded with an interactive session, during which branch managers shared experiences, challenges, and best practices. Participants reached a consensus that enhanced monitoring, continuous training, and robust customer engagement policies are critical to achieving long-term growth.
Key Participants
| Name | Position | Role at Conference |
|---|---|---|
| Kazi Mokarram Dastgir | Chief Executive Officer | Chairperson |
| Shahida Anwar | Board Chairperson | Chief Guest |
| Nusrat Jahan Tania | Director | Participant |
| Md. Ashik Hossain | Director | Participant |
| Alhaj Md. Anwar Hossain | Chief Adviser | Participant |
| Branch Managers | Various Branches | Participants |
| Head Office Executives | Senior Management | Participants |
The 2026 Branch Managers’ Conference has reinforced Islami Commercial Insurance’s commitment to customer-centric growth, innovative management practices, and operational excellence, establishing clear strategic directives for the year ahead.