Bangladesh’s transition towards cashless transactions has been significantly reinforced by the mobile application ‘Nexus Pay’, developed by private sector lender Dutch-Bangla Bank. The platform has quietly expanded its reach to nearly one million users, becoming a widely used digital payment solution across multiple customer groups, including account holders of Dutch-Bangla Bank, users of its mobile banking service Rocket, and customers of other banks.
According to a report from Dutch-Bangla Bank on Nexus Pay, transactions conducted through the platform reached 237,572 crore taka in the previous year. Both user numbers and transaction volumes have continued to grow steadily. The user base comprises 84 per cent male and 16 per cent female customers. The service is accessible via mobile phones, laptops, and computers, enabling users to carry out financial transactions at any time.
Dutch-Bangla Bank Managing Director Ehteshamul Haque Khan said in an interview that Nexus Pay initially began with limited features but has gradually expanded through the addition of new functionalities. He noted that monthly transactions have now exceeded 20,000 crore taka and described the long-term objective as making Nexus Pay a central platform for most banking transactions, reducing the need for branch visits.
User Growth Overview
| Year | Total Users | DBBL Customers | Rocket Users | Other Bank Users |
|---|---|---|---|---|
| 2023 | 6,281,000 | 5,723,000 | 459,000 | 99,000 |
| 2025 | 9,043,000 | 8,084,000 | 817,000 | 141,000 |
| 2026 (Q1) | 9,450,000 | — | — | — |
Bank-related sources indicate that Nexus Pay was launched in 2018. Prior to its introduction, Dutch-Bangla Bank had already established a strong position in digital banking through ATM expansion and the launch of the Rocket mobile banking service. Since its introduction, the platform has steadily expanded its services and features. It is now accessible not only to Dutch-Bangla Bank customers but also to users of other banks via Visa and Mastercard.
Transaction Growth
| Year | Total Transactions (crore taka) |
|---|---|
| 2023 | 58,515 |
| 2024 | 134,806 |
| 2025 | 237,572 |
| 2026 (Jan–Mar) | 62,711 |
In terms of transaction categories, the highest volume is recorded in transfers between Dutch-Bangla Bank accounts. In 2025, this segment alone accounted for 145,495 crore taka. Transfers to other banks amounted to 86,874 crore taka. The platform is also increasingly used for utility bill payments, purchases, and mobile top-ups.
Major Transaction Categories (2025)
| Category | Amount (crore taka) |
|---|---|
| DBBL account-to-account transfer | 145,495 |
| Transfer to other banks | 86,874 |
| Utility bill payments | 4,191 |
| QR-based purchases | 816 |
| Mobile top-up | 191 |
The number of transactions has also increased significantly. Across approximately 180,000 retail outlets equipped with QR code payment facilities, users carried out 40 million transactions in 2023. This rose to 80 million in 2025, while 22.6 million transactions were recorded in the first quarter of 2026 alone.
To use Nexus Pay, customers must download the official application from the Google Play Store or Apple App Store. After registration using a mobile number and verification via one-time password, users set a secure six-digit PIN. Bank cards or accounts can then be linked through the application, enabling balance checks, transfers, and payments. The platform also offers virtual loyalty points, mobile recharge, and utility bill payment services.
While Dutch-Bangla Bank customers can transfer funds to other bank accounts through the platform, this feature remains restricted for users of other banks. However, services such as purchases and bill payments are available to all users.