A new type of email scam is targeting iPhone users, aiming to steal sensitive banking and payment information stored on their devices. According to cybersecurity experts, fraudsters are sending fake messages under the guise of “Apple Pay” or “Apple Store,” warning recipients of alleged large transactions and urging them to act quickly to prevent account misuse.
These fraudulent emails typically instruct recipients to contact a phone number provided in the message. When victims call, scammers pose as Apple support representatives, requesting Apple ID credentials, verification codes, or debit and credit card information. This allows them to gain access to the iPhone user’s financial data.
Experts have noted several techniques used to make these emails appear convincing:
| Element | Example / Description |
|---|---|
| Case Number | #AP-893274 |
| Transaction Amount | $623 (fraudulent) |
| Date and Time | 28 January, 10:45 AM |
| Contact Number | +1-800-XXXX-XXXX (fake) |
Some emails even instruct recipients to visit an Apple Store in person under the pretext of resolving the issue. By including transaction details, timestamps, and case numbers, scammers aim to create an illusion of legitimacy, often confusing even cautious users. However, careful scrutiny usually reveals that the emails are not sent from Apple’s official domain.
Discussion of this scam has also emerged on Apple’s online forums. One user reported receiving a suspicious email on the morning of 28 January, claiming a $623 transaction. Upon checking their Apple Wallet, no such transaction was recorded, confirming the email was fraudulent.
Cybersecurity specialists stress that Apple never schedules appointments via unsolicited emails. The company also does not instruct users to call a number in an unexpected message to resolve billing issues. Official Apple support is always conducted through verified websites and authorised support pages.
The scam exploits fear by suggesting unauthorised large transactions, prompting users to act impulsively. This fear-driven tactic is central to the fraudsters’ strategy, making vigilance essential. Experts advise users to:
Verify the sender’s email address for authenticity.
Check any claimed transaction directly in Apple Wallet or banking apps.
Avoid calling unknown numbers provided in unsolicited messages.
By following these precautions, iPhone users can protect themselves from falling victim to such scams. The rising sophistication of these attacks underscores the importance of cybersecurity awareness in everyday digital life.